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Our Voices, Our Stories: Centering Children and Families in Systems of Care

FVLC2026 is the nation’s premier conference for family leaders and family engagement professionals to learn, network, and build their skills to support family engagement in systems of care. The conference will be offered as a 3D virtual experience, to support the attendance of families and partners from allover the country. Attendees include family leaders, youth with disabilities, public health professionals, health care providers, and patient experience professionals.

FVLC2026 will be offered in English and Spanish. Accessibility accommodations are available upon request, and conference materials may be made available in other languages besides English and Spanish.

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Registration Information

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Conference Tickets

April 15th 12 - 7pm ET, April 16th, 12 - 6pm ET

Each day of the conference will include a keynote session and twelve breakout session options. All sessions will have live Spanish interpretation. Conference attendees will have access to the platform for 6 months following the event to access session recordings and materials.

10% early bird discount available until March 6, 2026. Discount is applied automatically at checkout and does not apply to pre-conference tickets.

  • General Attendee - $350
  • Family Voices Affiliate Organization Attendee - $250
  • Other Family-led Organization Attendee - $300
    "Other Family-led Organization Attendee" includes Family-to-Family Health Information Centers (F2Fs) and other organizations for which more than half of their Board of Directors are a family member of a child with special health care needs or disabilities.

Pre-conference Tickets

Regular price tickets for each pre-conference day are $125.

Available discounts:

  • Family Voices Affiliate Organization staff and Family-to-Family Health Information Center staff who are registered for the conference may register for either pre-conference day at no charge. In exchange, for those who take Serving on Groups Train-the-Trainer, we ask you to provide at least one training for families in the next year.
  • For other family-led organizations, there is a $50 discount per day with code FVLCpre50 (Enter the code at the bottom of the ticket selection screen before clicking "Order Now".)
About the pre-conference workshops:

While other conference sessions will be recorded, the pre-conference workshops are highly interactive and intended for live participation. With limited seats, please only register if you plan to attend live.

Each pre-conference day is also being offered fully in Spanish. Choose the Spanish language pre-conference ticket at checkout to attend the workshop presented in Spanish.

Pre-conference registration is limited to 30 participants for each offering. Register now!

April 13, 2026, 9am - 5pm ET, Leading by Convening Workshop
Leading by Convening is an interactive day-long training intended to equip government and non-profit agencies with the knowledge, skills, and tools to more effectively and meaningfully engage diverse youth and families and other stakeholders at all levels.

April 14, 2026, 9am – 5pm ET, Serving on Groups Train-the-Trainer Workshop
Serving on Groups Train-the-Trainer teaches participants to prepare and support families of CYSHCN to effectively participate at the systems level. It is targeted to family-led organizations who build the leadership of families. This interactive session will provide skills to train families who currently serve or want to serve on a decision-making group. Participants will learn about group processes, useful tools for groups, understanding data, and skills to maximize participation of family leaders in systems-level groups.

Conference Scholarships

Family Voices is offering up to 20 scholarships to cover the full cost of conference registration (does not include pre-conference). This year, we are focusing on providing scholarships to new and emerging youth and family leaders, along with youth and family leaders who are underrepresented in family engagement work. Scholarship recipients are required to submit a brief video or short written summary about their conference experience after it ends. Guiding questions will be provided.

Support Letter for Registration

Family Voices developed a template letter that attendees can use to share with organizations that might cover the cost of their registration.

Keynote Speaker

Nakela L. Cook, M.D., MPH

Nakela L. Cook, M.D., MPH, is the executive director at the Patient-Centered Outcomes Research Institute (PCORI). She is a cardiologist and health services researcher with a distinguished career leading key scientific initiatives engaging patients, clinicians and other health care stakeholders at some of the nation’s largest health research funders.

Cook leads PCORI’s research, engagement, dissemination and implementation, and research infrastructure development work. She also provides oversight to a growing number of programs and initiatives designed to create a more efficient, effective, and patient-centered system of health. Under her leadership, and with extensive engagement of stakeholders, PCORI established a bold strategic vision to address the challenges, including social determinants of health, facing patients and communities in our nation’s complex, fast-changing health system.

Prior to her current role, Cook served as senior scientific officer and chief of staff at the National Heart, Lung, and Blood Institute (NHLBI), the third largest institute of the National Institutes of Health. At NHLBI, she spearheaded the development and implementation of its strategic plan as well as initiatives in cardiovascular outcomes, precision medicine, data science, sickle cell disease and women’s health.

Throughout her career, Cook has been a leader in efforts to reduce disparities in health access and outcomes. She has received numerous awards for her excellence in clinical teaching and mentorship as well as her leadership of complex scientific initiatives and programs.

Cook earned her medical degree from Harvard Medical School and a Master of Public Health in health care policy and management from Harvard School of Public Health. She completed her clinical training at Massachusetts General Hospital in Boston.

Agenda

Preconference: April 13-14, 2026, 10-6pm ET
Main Conference Day 1: April 15, 2026, 12-7pm ET
Main Conference Day 2: April 16, 2026, 12-6pm ET

Conference Session Schedule is available.
More information about each session will be posted soon. Session times are subject to change.

Agenda

15 April, 2026 12:00 pm

Opening Remarks and Keynote Presentation - Our Voices, Our Stories: Centering Children and Families in Systems of Care

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Allysa Ware, PhD
Executive Director Family Voices

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Nakela L. Cook, M.D., MPH
Executive Director Patient-Centered Outcomes Research Institute (PCORI)

02:00 pm - 03:00 pm ET

Growing Together: Recruiting and Engaging Youth Leaders

Family leaders know firsthand how vital youth voice is in shaping systems that truly work for children and youth with special health care needs. This peer-to-peer roundtable discussion focuses on practical, real‑world strategies for identifying and nurturing young leaders who bring lived experience, passion, and insight. Together, we’ll explore ways to build trusting relationships, remove participation barriers, and create leadership opportunities that honor youth strengths, autonomy, and culture.


Facilitator: Emmy Hilliard, Vermont Family Network

02:00 pm - 03:00 pm ET

Courageous Parents Network: Palliative Aware Resources for Families and Clinicians Navigating Medical Complexity

Join Dr. Salley and parent advocate Kelsey Stancyzk to explore Courageous Parents Network's curated digital resources for caregivers navigating pediatric serious illness. This interactive workshop offers a virtual tour of educational videos, guides, webinars, and clinician tools designed to provide support and community. Learn how to integrate these evidence-based resources into your organization or personal caregiving journey. Q&A included to address your specific needs.

Courageous Parents Network (CPN) is a nonprofit 501(c)(3) organization founded in 2014 by a bereaved family making sense of their experience and looking to share what had been most helpful with others who would care for a child with a serious medical condition. The organization offers a wide range of curated digital resources and programming designed to help caregivers navigate that path with support and a sense of community. These resources include video and audio interviews, educational guides, a parent-generated blog, and a clinician portal offering materials for use in self- and colleague education. Programming also includes a robust social media presence, monthly educational webinars and newsletters, and both live and virtual presentations to clinician audiences, biotech leaders, and patient organizations.

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Christina Salley
Director of Clinician Engagement & Outreach Courageous Parents Network

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Kelsey Stanczyk
Parent Champion Courageous Parents Network

02:00 pm - 03:00 pm ET

Our Voices Matter: Partnering Youth/Young Adults and Families in Healthcare Decisions

This session explores how to create meaningful, accessible opportunities for youth and families with disabilities or complex health needs to shape healthcare decisions. Participants will learn strategies to foster trust, share power, and amplify lived experience through tools like advisory councils. We will highlight building self-advocacy skills early and discuss practical approaches to strengthen collaboration, improve communication, and ensure youth and families are genuine partners in care planning, program implementation, and quality.

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Jeremy Hayer
Youth Engagement Specialist SPAN Parent Advocacy Network

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Everett Deibler
Youth Engagement Specialist SPAN Parent Advocacy Network

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Rachel Shandler
Youth Empowerment Coordinator SPAN Parent Advocacy Network

02:00 pm - 03:00 pm ET

Building Bridges: Community Partnerships That Strengthen Families

This workshop demonstrates how strategic partnerships between schools, nonprofits, and community-based organizations strengthen family engagement and improve outcomes for families. Participants will explore a proven collaborative model in which organizations share resources, responsibilities, and data to deliver high-quality sustainable programming. The session highlights how shared cost structures and defined roles maximize community impact while reducing the burden on any single organization. Participants will learn how aligned goals and transparent communication create cohesive programming that leads to measurable improvements in family engagement. A central component of this model is the Be Strong Families Parent Café, where guided conversations support the five protective factors: parental resilience, social connections, knowledge of parenting and child development, concrete support in times of need, and social-emotional competence. These facilitated conversations create safe spaces where parents reduce stress, build confidence, and strengthen mental well-being. This workshop will also demonstrate how collaborative data-sharing practices can document outcomes while respecting privacy, and how pooling resources enables evidence-based programming that individual organizations might not be able to offer on their own. Participants will have the opportunity to hear from panelists with lived experience creating these partnerships and experiencing the Parent Cafe.

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Tara Szymanek
Family Engagement Specialist SPAN Parent Advocacy Network

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Cindy Weber
Early Childhood Trainer and TA Specialist & DCI Project Coordinator SPAN Parent Advocacy Network

02:00 pm - 03:00 pm ET

Parent and Youth Voices in Action: Transforming Systems of Care Through Shared Leadership

The Partnership’s Parent and Youth Voice (PV/YV) models are integral to Integral Core Practice Model of the Ventura County wellness system, ensuring authentic engagement and leadership from people with lived experience. Parent and Youth Voice teams collaborate with partner agencies to elevate family and youth perspectives beyond token participation to true leadership. This session aligns with “Our Voices, Our Stories: Centering Children and Families in Systems of Care” by presenting proven frameworks that embed family voices into governance and decision-making. Developed by the Partnership for Safe Families and Healthy Communities, the Parent Voice Model equips parents through leadership training, advisory roles, and peer networks, while the Youth Voice Model builds confidence and skills through mentorship and safe spaces for engagement. Real-world examples include councils co-designing care strategies, youth cohorts influencing education, and advisory boards shaping culturally responsive policies. Lessons learned, such as compensating leaders, providing ongoing mentorship, and offering flexible participation, address challenges like sustaining engagement and cultural barriers. Attendees will leave with actionable strategies to replicate these models, advance advocacy equity, and using lived experience to improve quality of life for families and youth throughout the greater community.

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Kathleen Van Antwerp
Executive Director Partnership for Safe Families and Healthy Communities

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Jackie Flores-Ortega
Parent Voices Coordinator Partnership for Safe Families & Communities

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Janel Anessa Aguayo
Youth Voice Co-Leader Partnership for Safe Families and Communities

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Kylee Van Antwerp
Youth Voice Co-Leader Partnership for Safe Families and Communities

03:30 pm - 04:30 pm ET

Leading Teams Through Funding Insecurity: Strategies for Retention

In times of funding uncertainty, keeping teams engaged, supported, and committed becomes especially challenging. This peer-to-peer networking session provides a space for leaders of family-led organizations to share practical strategies for maintaining staff morale, strengthening retention, and communicating transparently when financial futures feel unclear. Participants will exchange real world approaches, discuss what has worked in their organizations, and learn from peers navigating similar pressures—helping them lead with stability. 


Facilitator: Esperanza Reyes, Utah Parent Center

03:30 pm - 04:30 pm ET

Expanding Pediatric Palliative Respite Care

Families of children with complex or life-limiting conditions face an immense, unceasing burden when caring for their children. Many are providing skilled nursing care, such as tube feedings or ventilator care, around the clock for months or even years without a break. This presentation will introduce the concept of Pediatric Palliative Respite Care, a comprehensive package of services including everything from skilled nursing care to expressive therapies, that can be provided to children and their families in a small, home-like Pediatric Palliative Care Center. This family-centered model of care fills a critical gap for families, finally allowing them a much-needed break for a few nights. Currently, access to Pediatric Palliative Respite Care is limited due to inconsistent funding structures and a small number of existing centers. This workshop will introduce the concept that Pediatric Palliative Respite Care is not only medically necessary for children with life-limiting conditions, but should also be covered by Medicaid through its Early and Periodic Screening, Diagnostic and Treatment (EPSDT) mandate. Providing a consistent funding structure for these services will allow Pediatric Palliative Respite Care to be expanded across the country, ensuring all families can receive this critical break from caregiving.

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Susan Agrawal
Director, Family-to-Family Health Information Center The Arc of Illinois

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Robin Blitz
Medical Director UnitedHealthcare

03:30 pm - 04:30 pm ET

The Science of Family Engagement

Family engagement is a cornerstone of equitable systems of care for children and youth with special health care needs and disabilities. This session, presented by Family Voices, explores research, principles, and strategies that support meaningful engagement at the systems level. Drawing on Family Engagement at the Systems Level: A Framework for Action (Dworetzky et al., 2023), the session highlights why family voices matter: they contextualize data, identify barriers, and co-create solutions to strengthen fragmented systems. Participants will examine four domains of engagement—Commitment, Transparency, Representation, and Impact—and how these translate into organizational practices. The session also addresses barriers to engagement while introducing practical tools like the Family Engagement in Systems Assessment Tool (FESAT) to assess readiness and guide improvement. Through interactive discussion, participants will reflect on their organization’s stage in the engagement journey and explore actionable steps toward authentic, equity-driven partnerships. By centering family voices, systems become more responsive, inclusive, and effective for all children and youth.

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Armelle Casau
Director of Programs and Partnerships Family Voices

03:30 pm - 04:30 pm ET

Redefining Power Dynamics in Pediatric Primary Care Through Co-creation with Family Leaders and System Partners

This session draws on lessons learned from a multi-year initiative aimed at transforming pediatric well-child care to strengthen early relational health and support children’s social and emotional development. The initiative took a unique approach to centering the lived experiences of families by embedding family leaders as equal partners alongside providers, administrators, and funders in its governance structure. This strategy created meaningful opportunities for shared decision-making and genuine collaboration with impacted families and communities. Co-creation rooted in mutual respect is at the heart of this work, through a process of authentic partnering between service providers and those with lived expertise. This approach recognizes the insight and expertise families contribute to shaping lasting improvements in pediatric care and early relational health systems. Presenters from two Proof Point Communities (PPCs)—including parent leaders, clinicians, and support staff—will share examples of successes and challenges encountered as families, clinicians, administrators, community-based organizations, and funders worked together to address obstacles that impede effective power-sharing and trust-based systems change.

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Barbara Ivins
Clinical Director/Program Manager, Early Intervention Services Ready, Resilient, & Rising! Network, Benioff Children’s Hospital Oakland

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Jenica O'Malley
Assistant Professor of Pediatrics SUNY Upstate Medical University, Upstate Pediatric & Adolescent Center (UPAC)

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Heather Bushnoe
Parent Leader Early Childhood Alliance, Onondaga

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Hope Williams-Burt
Family Leader, Family and Community Consultant Ready, Resilient, & Rising! Network, Benioff Children’s Hospital Oakland

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Sarah MacLaughlin
Senior Training and Technical Assistance Specialist, Pediatrics Supporting Parents ZERO TO THREE

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Roseani Sánchez
Project Director Family Voices

03:30 pm - 04:30 pm ET

Urgent Action Framework for Humanistic Care: Advancing Partnership, Joy, and Well-being for Children with Medical Complexity

Families of children with medical complexity (CMC) and the professionals who support them are experiencing unprecedented challenges—societal and systemic bias and barriers, escalating workforce shortages, administrative burdens, and resultant emotional exhaustion that compromise quality care and well-being. We will showcase an innovative family-clinician partnership model that leveraged virtual, real-time dialogue through a nationally attended café series to co-design a shared framework for advancing humanistic care. Participants collaborated to develop an online interactive systems change tool, ROOTED IN HUMANITY: Urgent Action Framework for Humanistic Care, outlining clear strategies that address system-level barriers honoring families and clinicians as colleagues, grounded in real-life stories and needs. The tool aims to nurture authentic partnerships, reduce provider burnout, and restore joy and purpose in caring for CMC. Through interactive dialogue and tool demonstration and exploration, interdisciplinary attendees will explore their stories and actionable recommendations for streamlining administrative demands, fostering connection and meaning, and building equitable, family-driven systems. This session is designed to help leaders, clinicians, family advocates, and public health professionals partner more effectively to champion humanistic, relationship-driven care in their organizations, communities, and state ecosystems for CMC and beyond. Participants will gain inspiration, practical next steps, and resources to spark change in their own sphere. The guide is only available in English.

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Shawnna Parker
Pediatric Nurse, Foster Parent & Family Leader Children's Hospital Colorado

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Bethlyn Houlihan
Senior Project Director Center for Innovation in Social Work & Health, BUSSW

05:00 pm - 06:00 pm ET

Helping Families When Resources are Uncertain: Strategies for Family-Serving Organizations

When once-reliable community services are less available, family-serving organizations are left navigating difficult conversations, frustrated families, and the challenge of identifying new paths forward. This peer-to-peer networking session provides a collaborative space to share real world experiences, explore creative problem-solving strategies, and discuss ways to support families when referral options are limited. Participants will learn from peers and exchange practical approaches for staying responsive and resilient when the resource landscape shifts unexpectedly. 


Facilitator: Sarah Marsh, Parents Reaching Out (New Mexico)

05:00 pm - 06:00 pm ET

Invisible No More: Centering Families Raising Children with Prenatal Opioid Exposure in CYSHCN Systems of Care

Families raising children with prenatal opioid exposure often navigate a fragmented landscape—healthcare, early childhood, behavioral health, schools, and social services—without a clear roadmap or shared understanding across systems. Although these children meet the definition of Children and Youth with Special Health Care Needs (CYSHCN), their needs are frequently overlooked, misunderstood, or minimized, leaving caregivers without adequate support. This session will share insights from Generation O, a national family-led nonprofit created by and for caregivers of opioid-exposed children. We will highlight the lived experiences of families, emerging research on long-term developmental and behavioral outcomes, and strategies for improving family quality of life through coordinated, brain-based, trauma-informed supports. Participants will explore how systems can meaningfully partner with families as advisors, co-designers, and decision-makers to build more equitable pathways from infancy through adolescence. Attendees will leave with practical tools to strengthen cross-system collaboration, elevate family leadership, and embed prenatal opioid exposure into CYSHCN frameworks, policies, and care coordination models.

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Lenette Serlo
Generation O, The National Organization for Opioid-Exposed Children CEO / Founder

05:00 pm - 06:00 pm ET

Building family leadership in Maui County's early childhood developmental health system

Kākou for Keiki (K4K) is an early childhood community collaborative that connects Maui County’s youngest to trustworthy, family-centered, and locally-rooted programs and services. In partnership with the Early Childhood Developmental Health Systems (ECDHS): Evidence to Impact Center, K4K promotes family leadership as an essential component of an early childhood system's workforce, one that strengthens its relevance and responsiveness through the expertise of families' lived experiences and self-determination. Centering K4K's practices of connective labor and community care, K4K developed a spectrum of family advocacy to illustrate the multiple levels of parent leadership needed to strengthen its early childhood system. Through the visual of kalo or taro, the spectrum identifies the different roles in detail, the training and compensation for each, and also reflects the fluidity between them that allows parents to shift in their leadership practices as their children grow and family needs change. The presentation will detail K4K’s process to develop the family advocacy spectrum and discuss their values for sustainable family representation throughout the Maui County early childhood system. The ECDHS: Evidence to Impact Center will share additional examples of how communities across the country are operationalizing family leadership in early childhood systems.

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Jen Cox
Project manager Kākou for Keiki (K4K)

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Kaliko Kaauamo
Family Steward Alaka’i Kākou for Keiki (K4K)

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Maggie Clark
Senior policy analyst ZERO TO THREE

05:00 pm - 06:00 pm ET

Navigating Transition to Adult Life: A Comprehensive Approach for Youth with Disabilities

This interactive 60-minute session will focus on the vital role of a pediatric - adult transition health clinic in providing comprehensive services to youth with disabilities. Participants will gain a deep understanding of how a Youth Transition Specialist functions as a central coordinator for medical, legal, and educational services, ensuring a seamless transition to adulthood. We will explore practical strategies for helping families navigate complex systems and equip participants with actionable tips to support youth and their caregivers. The session will also emphasize the importance of building strong collaborative partnerships between the medical team, Youth Transition Specialist, and youth with special healthcare needs, showcasing how these collaborations can enhance care and improve outcomes for youth and their families.

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Hannah Mathis
Director of Youth Services Family Connection of South Carolina

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Elizabeth MacInnis, MD
Lead Physician, Center for Adults with Developmental Disabilities Prisma Health-Midlands Internal Medicine

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Tracie Hayward
Director of Evaluation and Family Support Family Connection of South Carolina

05:00 pm - 06:00 pm ET

Being Intentional When Partnering with Families to Reimagine Systems of Care

CYSHCN families navigate some of the most complex and fragmented systems. As Title V professionals, we play an important role in improving systems of care for CYSHCN, be we must first acknowledge that our traditional approaches to engagement can often perpetuate system fragmentation rather than improve it. At the University of Illinois Chicago’s Division of Specialized Care for Children (UIC-DSCC), we recognized the wisdom of CYSHCN family experience, but listening to their stories wasn’t enough to drive system changes. To truly support families, UIC-DSCC needed to rebuild how we connect to families with intention and humility. During Illinois’ 2025 Title V Needs Assessment, families, caregivers, and community partners didn’t just share their stories, they shaped the process from start to finish. Family leaders co-created survey tools, facilitated focus groups, and analyzed findings that illuminated persistent inequities in access, care coordination, and system navigation. This intentional, trust-based approach shifted engagement from consultation to shared power and collective ownership and belonging. This session will describe the methods used to partner with families across all phases of a statewide assessment. Participants will gain practical strategies to strengthen family partnerships, reach underrepresented communities, and apply shared-power approaches to reimagine systems of care.

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Ebonie Zielinski
Assistant Director of Research and Practice Division of Specialized Care for Children

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Erica Stearns
Home Care Family Outreach Associate Division of Specialized Care for Children

12:00 pm ET

Day 2 Opening Plenary: Policy Panel on Medicaid

The Plenary Policy Panel will discuss the current landscape and outlook of Medicaid. Panelists will provide an introductory overview of recent changes in Medicaid and share lived experience perspectives on the community engagement requirements, impacts to the transition-aged population, and home and community-based services (HCBS).  

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Nancy Netherland
Family Voices of CA

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Edwin Park, JD
Georgetown University McCourt School of Public Policy's Center for Children and Families

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Alexander Naum, JD
Generation Patient

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Allysa Ware, PhD
Executive Director Family Voices

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Dan Breland
Director of Federal Policy National Association of State Directors of Developmental Disabilities Services (NASDDDS)

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Wesley Wei
Policy Manager Family Voices

01:30 pm - 02:30 pm ET

Pivoting for Progress: Adjusting to Shifting Administrative Priorities

This peer-to-peer discussion session offers a space to discuss how shifting administrative priorities impact daily work, planning, and staff support. Participants will share real world experiences, quick strategies for adapting to new expectations, and practical approaches for staying effective amid uncertainty. Join to exchange insights, troubleshoot challenges, and learn how others are navigating similar transitions. 


Facilitator: Janis Connallon, Family Voices of California

01:30 pm - 02:30 pm ET

Families Leading Change: Improving Access to Medical Equipment Together

Individuals who rely on durable medical equipment (DME) often face repeated delays, denials, and gaps that affect mobility, safety, and daily life. In Nevada, a small group of parents of children with significant mobility needs came together in 2023 to support one another through these challenges. That shared problem-solving effort grew into a family-led DME Workgroup that has since evolved into a statewide, multi-stakeholder collaboration creating real systems change. Today, the Workgroup brings together family leaders, therapists, vendors, and Medicaid leadership to identify what is not working in the DME system and to develop practical, actionable solutions. This session shares how trust was built across families and professionals, and how clear, focused recommendations helped shift conversations from frustration to progress. The presentation will include a small panel from the Workgroup, including parent leaders, a physical therapist, and a DME vendor, who will share how they worked together and the concrete steps and recommendations they brought to statewide decision-makers. Attendees will also learn how Medicaid Beneficiary Advisory Councils, now required in every state, can serve as a powerful and accessible pathway for families to stay informed, engaged, and influential in systems of care.

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Grace Larkins
Community Impact & Engagement Family Navigation Network

01:30 pm - 02:30 pm ET

Language Access in Health Care: Lessons Learned and the Path Forward

Access to language services is essential for providing safe, equitable, and family-centred healthcare. Still, many families with children and young people who have special healthcare needs continue to face communication barriers. This workshop highlights key lessons learned from the Promoting Access to Language Services in Health and Human Services (PALS) initiative, a national, multi-year effort to strengthen language access through partnerships, training, and culturally responsive strategies. Participants will explore how the meaningful engagement of multilingual family and community advisors can strengthen project design and implementation. They will also look at how well training models like My Language, My Care, and ECHO can successfully reach families, community health workers, and healthcare providers across the country. The workshop will address the challenges faced, including working with diverse linguistic communities, adapting to evolving federal language policies, and addressing technological limitations. It will also describe how they respond to problems. Through real-world examples and practical tools, participants will build knowledge of language access rights, effective use of trained interpreters, and approaches to eliminating reliance on untrained interpreters. The session will conclude with a discussion of how to continue making a difference through collaboration, training, and the provision of information that is easily understood in multiple languages.

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Roseani Sánchez
Project Director Family Voices

01:30 pm - 02:30 pm ET

Patient and family partnership with board certified physicians in the transition to adult care

During this session, attendees will learn from patient and family advocates on their lessons learned and recommendations for partnering with board certified pediatricians and specialists as patients transition from pediatric to adult care. Attendees will hear from patients with expertise supporting their hospitals and health systems in improving care for young patients with chronic conditions (e.g., Type 1 diabetes), methods for patient engagement in national specialty societies (e.g., cystic fibrosis), and lessons learned in working with physicians on the transition into adult care. This session will also include a discussion about how patients can understand the steps their physicians are taking to remain up-to-date in their specialty to provide the highest-quality evidence-based care and ways to advocate for improving patient experience. Presenters will provide insights into how patients and families can be partners in care with their physicians, centering patient needs and goals into clinical decision making.

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Joni Bruce
Executive Director Oklahoma Family Network

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Dan Schulke
Patient and Family Advisor Cystic Fibrosis Foundation

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Olivia Ohmer
Patient Care Tech C.S. Mott Children’s Hospital

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Laura Sessums
Chief Medical Officer American Board of Internal Medicine

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Ashley Tomisek
AVP, Policy & Advocacy American Board of Medical Specialties

01:30 pm - 02:30 pm ET

Family-Engaged Policy Development

A strong, family-centered policy plan is built on partnerships—especially with the people who will be directly affected by the policies. Families play a key role in shaping policy and making sure it works in real life. Their voices, experiences, and ideas are the foundation for creating policies that truly support children and youth with special health care needs. By using the best practices and lessons we learned while building our policy agenda, other organizations can start strong partnerships with families and groups that share similar goals. At Family Voices, we also work hard to follow our own advice—always learning from what works and what doesn’t. This helps us keep improving how we work with others and how we create policies that make a real difference.

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Wesley Wei
Policy Manager Family Voices

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Lauren Agoratus
State Coordinator Family Voices NJ @ SPAN Parent Advocacy Network

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Susan Agrawal
Director, Family-to-Family Health Information Center The Arc of Illinois

03:00 pm - 04:00 pm ET

Building Continuity: A Peer Discussion on Effective Succession Planning

This peer-to-peer discussion session offers a space for organizational leaders to share practical strategies to prepare for staffing and leadership changes. Attendees will exchange approaches for documenting key responsibilities, preserving institutional knowledge, and maintaining continuity when transitions occur. Join to learn what others are doing to stay ready and resilient.  


Facilitator: Megan Bowser, Family Voices Colorado

03:00 pm - 04:00 pm ET

Moving to Adult Health Care

This workshop will introduce participants to tools that support youth and families in the transition to adult health care. Family Voices, in partnership with Got Transition®, University of Missouri Kansas City, the Waisman Center, and SPAN Parent Advocacy Network, is leading a youth-driven national health care transition resource center that helps youth to direct their own transition from pediatric to adult models of care. The tools developed and promoted by the center empower youth and young adults ages 12-26 with intellectual/developmental disabilities and their caregivers/families to manage health care transitions with no reduction in quality of care or gaps in service. This project is funded by the Administration for Community Living (ACL).

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Nikki Montgomery
Director of Strategy and Communications Family Voices

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Samhita Ilango
Senior Policy/Research Associate Got Transition

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Jane St. John
Product Development Specialist LifeCourse Nexus

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Rachel Shandler
Youth Empowerment Coordinator SPAN Parent Advocacy Network

03:00 pm - 04:00 pm ET

Powerful Partners with Purpose: A Full-Circle Journey of Family Leadership

This session shows how purposeful support, trust, and coaching can help parents feel ready and confident to take part in decision-making spaces. Through the story of one Ohio mother who first attended one Ohio Family-to-Family (Ohio F2F) training focused on diversity challenges in health care, participants will learn how building trust, addressing past barriers within systems, honoring lived experiences, and building knowledge and skills can lead to strong family leadership. With one-on-one support and ongoing connection, this mother gained confidence to speak up for her child and family, to access needed services, and move into leadership roles. Her journey includes serving on our Family-Caregiver Professional Advisory Council (FCPAC), contributing to Maternal and Child Health Bureau (MCHB) publications, helping shape F2F materials, taking part in school policy conversations, and serving as a panelist on health care experiences for Black and Brown families. This session discusses one mother’s journey to demonstrate what is possible when families are supported with care and intention. Participants will also learn practical strategies used by Ohio Family to Family to prepare and support parents to become valued partners and trusted voices within systems of care.

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Amy Clawson
Program Coordinator Ohio Family to Family

03:00 pm - 04:00 pm ET

Practical tools for Family Engagement: An in-depth look at the updated FESAT Toolkit

Family engagement is essential to building equitable systems of care, yet organizations often struggle to move beyond intent to implementation. This session introduces newly developed resources for organizations utilizing the Family Engagement in Systems Assessment Tool (FESAT), a practical resource designed to help organizations evaluate and strengthen their approaches to authentic family partnership. Participants will learn how the toolkit supports reflection across four domains—Commitment, Transparency, Representation, and Impact—and how these domains translate into actionable practices. New updates include a readiness assessment, enabling organizations to identify their current stage in the engagement journey and prioritize areas for growth. By combining evidence-based strategies with lived family expertise, the FESAT Toolkit provides a roadmap for embedding family voices into policy, program design, and service delivery.

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Andrea Li
Project Director Family Voices

03:00 pm - 04:00 pm ET

5 Fingers of Advocacy

Testifying for legislation can be an intimidating process for people who have never done it before as well as experienced leaders. There is also vulnerability with sharing your story and relating law or policy changes to the daily life of struggle and joy living with disability. Effective advocacy and making change often hinges on the ability to pair policy knowledge with a compelling narrative. This interactive workshop simplifies steps and tips in writing testimony and sharing your story to create impact and connect based on love, recognition and empathy. Sarah will walk through a simple way to remember the components that make up an impactful story by using your hand, with each finger representing a step, while following the rigid expectations in a formal hearing or testimony. This workshop is designed for advocates, community members, families, and professionals seeking to strengthen their voice in the legislative process.

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Sarah Carlson
Family Consultant Family Voices of North Dakota

04:30 pm - 05:30 pm ET

From Signups to Show Ups: Closing the Gap Between Registration and Attendance

High registration doesn’t always translate into strong turnout. This peer-to-peer discussion session offers a space to explore why participants who sign up may not attend and to share practical strategies that increase follow through. Join others to exchange quick, real-world approaches for improving communication, engagement, and attendance across your events and programs.  


Facilitator: Pat Cameron, Federation for Children with Special Needs (Massachusetts)

04:30 pm - 05:30 pm ET

Building Resilience: Disaster Preparedness for Children and Youth with Special Health Care Needs (CYSHCN) and Children with Medical Complexity (CMC)

Parents, caregivers, and leaders experienced in supporting children and youth with special health care needs understand that everyday challenges intensify during disasters. When the power goes out, medications run low, or you need to evacuate quickly with specialized equipment, many families feel alone and unprepared. This virtual panel brings together expert family leaders and disaster professionals to share what works, what doesn’t, and how to prepare well for potential disasters. Our panelists will discuss practical, actionable strategies that families can implement, such as but not limited to, creating personalized emergency plans and building relationships with key partners in your community. You'll learn which areas you can prepare for on your own, which challenges require system supports, and how to connect with the resources and people who can help before, during, and after a disaster. Family leaders will share their experiences and insights, with plenty of time for you to ask questions about your own specific concerns and situations. You'll leave with concrete ideas, resources, and confidence to protect child and family resilience in any type of disaster.

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Christian Pulcini
Pediatric Emergency Medicine Physician Co-Chair, Task force on CYSHCN of Pediatric Pandemic Network

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Kausha King
Director of Leadership & Programs Family Resource Navigators

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Dawn Bailey
Family Engagement Specialist, Office of Children’s Health/CYSHCN Program Arizona Department of Health Services

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Patricia Frost
National Pediatric Disaster Coalition President and Executive Director

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Darcel Jackson
Manager of Patient and Family Centered Care Children’s National Hospital

04:30 pm - 05:30 pm ET

Partnering to Understand What Matters Most to Facilitate Family Well-Being for Children with Medical Complexity

Families of children with medical complexity (CMC) navigate unique challenges that affect their well-being in profound ways. This workshop highlights family well-being (FWB) as a key outcome that encompasses connection, access to services, patient- and family-centered care, financial stability, and community living. Drawing on insights from recent research published in Pediatrics, we explore what families truly need to thrive and how health systems can partner authentically with them. Participants will engage with a conceptual framework developed through family-centered research that identifies critical determinants of family well-being and practical ways institutions and families can work together. They will experience the innovative crowdsourcing technique employed in the process. We will discuss how to recognize and address systemic barriers, promote knowledge-sharing, and empower families to advocate within complex systems while avoiding trauma. Attendees will leave equipped through facilitated discussion with a deeper understanding of FWB’s multifaceted nature and actionable techniques and strategies for building meaningful, inclusive partnerships with families and advancing family well-being as defined by families. This session is designed to help all maternal and child health-serving professionals engage with family-driven and family-partnered initiatives more effectively towards family well-being, ultimately improving outcomes for children with complex health needs and their communities.

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Nikki Montgomery
Director of Strategy and Communications Family Voices

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Kathleen Huth
Principal Investigator; Pediatrician Complex Care Service, Boston Children's Hospital

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Bethlyn Houlihan
Senior Project Director Center for Innovation in Social Work & Health, BUSSW

04:30 pm - 05:30 pm ET

Meaningful Engagement: Centering Family Voices in Academic Conferences

Meaningful Engagement: Centering Family Voices in Academic Conferences is a practical, value-driven workshop focused on moving beyond symbolic inclusion of family voices toward meaningful partnership in academic conferences. Too often, families are invited to share their stories without financial support for travel, childcare and conference registration, resulting in engagement that is well-intentioned but ultimately exclusionary. Participants will explore how longstanding structural barriers and professional norms shape whose voices are heard and whose are overlooked at academic conferences. The workshop will highlight practical approaches to intentionally embedding family perspectives into conference planning, content development, and facilitation in ways that are respectful, accessible, promote meaningful participation, and that are sustainable.


Topics will include intentional recruitment, trauma-informed engagement, accessibility considerations, and fair compensation for lived expertise. Through discussion and applied examples, attendees will examine how centering family voices strengthens relevance, improves learning outcomes, and promotes accountability to communities whose lived experiences inform and shape the field. By the end of the session, participants will leave with concrete strategies to ensure that family perspectives are not just featured at conferences but actively shape how knowledge is shared and advanced.

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Dzeneta Dujkovic
Program Specialist, Birth Defects & Related Conditions American Academy of Pediatrics

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Morgan Kowalski
Director of Operations Family-Centered Care Taskforce

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Nicole Guysi
Family Transition Navigator Encircle Families

04:30 pm - 05:30 pm ET

Emerging Family Leaders "Changing Systems, Changing Lives"

This is a co-led session featuring FCSN's Barbara Popper Family Leadership Institute leader and a family participant from the Institute's first (and current) cohort. Rooted in the legacy of Barbara Popper, co-founder of Family Voices, this session models the Institute's by families, for families approach, which equips family leaders with the knowledge, skills, and mentorship to move from advocating from one child to creating systems change in education, health care, and community settings. Participants will hear firsthand stories of how the year-long Institute builds knowledge, connection, community, and skills among emerging family leaders. The session will also explore lessons learned, including the growing pains of building a family leadership program that doesn't just train individuals but creates a coalition of leaders working together on a shared goal that they chose. Presenters will share practical tools and strategies taught in the Institute, including how to bring family lived expertise into co-design sessions with professionals. Attendees will leave with concrete ideas, actionable tools, and inspiration to create a systems-change focused leadership training in their own communities. This session is designed for family leaders and professionals who partner with them, offering insights into how structured, intentionally empowering family leader can transform systems.

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Meghan Chapman
Family Engagement Facilitator and Training Coordinator Federation for Children with Special Needs

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Nancye Francois-Cajuste
Family Leader Participant in FCSN Barbara Popper Family Leadership Institute Partnership for Transition to Adulthood

Thank you to our sponsors

Got Questions?

Find answers to common questions about FVLC2026.

Family Voices is a family-led organization that transforms systems of care to work better for all children and youth, especially those with special health care needs or disabilities. By putting families at the forefront and centering their leadership and lived expertise, we build a culture that includes everyone and fosters equitable outcomes. Family Voices leads a national network of family-led organizations that provide peer support and address state level policy issues to help families of children with special health care needs.

Our vision is that all children, youth, and families, especially those with special healthcare needs and disabilities, experience their best health and quality of life.

This conference is for all family leaders, health and public health professionals, and family engagement professionals who want to learn, network, and build their skills to support family engagement in systems of care. If you're passionate about family engagement and committed to helping families be heard in the systems that serve them, you’re welcome here.

Whether you're just getting started or have years of experience, you'll find tailored sessions to support your growth. The conference agenda will include over 20 workshops to help attendees reach and serve families, youth, and professionals to improve systems that serve families and operate an effective family-serving organization.

All conference materials will have Spanish translation, and all sessions will have live Spanish interpretation.

Other language accessibility accommodations are available upon request, and conference materials may be made available in other languages besides English and Spanish.

Registrants will receive access to our online conference platform in the weeks leading up to the conference. The online platform offers a 3D virtual experience, with 2D navigation available if preferred. You will also be able to navigate the schedule and attend sessions from the conference mobile app.

Yes, registration will open in early January 2026.

Yes, all sessions will be recorded, and registrants will have access to all recordings within the online platform and mobile app for 3 months.